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Privacy Policy

Mellow Automotive Privacy Policy

Mellow Automotive respects your privacy and is committed to protecting any personal information you provide when using our website or services.

This Privacy Policy explains how we collect, use, store and protect your personal information

Information We Collect

When you use our website, contact us or book a service, we may collect personal information including:

• Your name
• Phone number
• Email address
• Vehicle details (make, model, year and registration)
• Service address or location
• Booking and service information

We may also collect non identifying information such as browser type, device type and website usage data to help improve our website and services.

How We Use Your Information

We collect and use your information to:

• Schedule and manage service bookings
• Communicate with you about your vehicle or booking
• Provide quotes, invoices and service updates
• Improve our services and website performance
• Respond to enquiries or customer support requests

Your information will only be used for purposes directly related to providing our services.

Sharing of Information

Mellow Automotive does not sell, rent or trade your personal information.

We may share information with trusted third party service providers where necessary to operate our business, such as:

• Payment processing providers
• Booking or website platforms (such as Wix)
• Accounting or invoicing software

These providers are required to keep your information secure and confidential.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

While we implement security measures to safeguard your data, no method of online transmission or storage is completely secure.

Cookies and Website Data

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies help us improve website functionality and performance but do not personally identify users.

You can choose to disable cookies through your browser settings if you prefer.

Access to Your Information

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. The most recent version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Mellow Automotive
Email: mellowautomotive@gmail.com
Phone: 0412 789 429

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